Systems has been manufacturing loading dock equipment for over 50 years. Along with the longevity of the company is the experience of the employees behind it. Throughout every department, Systems has an array of staff that have been with the company, or the industry, for many years. Below is a look at the experience of the leadership team and why customers can rely on quality products and service from Systems.
Years with Systems: 17 Years
Years with Industry: 32 Years
Mr. Pilgrim started his career in the loading dock industry as a sales coordinator for a leading Milwaukee-based “Loading Dock Equipment Manufacturer”. He and a partner then started HMH, a Material Handling Distributor in the mid-Atlantic region representing loading dock equipment, high speed doors, overhead doors and related in-plant equipment. In 1989, Mr. Pilgrim merged his business with a leading manufacturer based in Maryland and expanded his efforts to the Northeast as a Regional Sales Manager and was eventually promoted to VP of Sales and Marketing. Mike then joined Marley Cooling Towers as Vice President of Sales before he invested/joined Systems in 2001. In 2016, Mr. Pilgrim partnered with Huron Capital to recapitalize the business and allow long term owner Ed McGuire the opportunity to retire before then selling Systems to CGI, in November 2017. He maintains full operational and financial reporting responsibilities and currently holds the title of President. Mr. Pilgrim holds a BBA from the University of Wisconsin – Whitewater.
What is the Systems difference?
“Our organization has continually evolved as the importance of safety at the loading dock has become more and more essential in the minds of businesses. Our products revolve around two key concepts, efficiency and safety. That is why we take the approach of not simply selling equipment but selling entire systems that can integrate with each other to reduce risk. Each business has different requirements, so we provide customized options to fit customer needs instead of having a ‘product line’ mindset.”
Years with Systems: 21 Years
Years in Industry: 21 Years
Jeff joined Systems in 1997 as a Regional Sales Manager after serving as Marketing Manager at Valley Credit Services and Sales Manager at Derby Plastics and Jack Richeson & Co. Mr. Schulze currently overseas Systems’ marketing functions, in addition to his role as VP of National Accounts. Mr. Schulze holds a BS in Communication from UW – Stevens Point.
What is the Systems difference?
“In the past, the loading dock was the last thing that was thought about when designing and planning a new facility. However, people now realize that better equipment at the loading dock leads to the increased safety and efficiency of their operation, which in turn saves them money. By combining pride in our manufacturing with customer-focused, industry-knowledgeable people, Systems is the one stop shop for anything loading dock related.”
Years with Systems: 30 Years
Years with Industry: 33 Years
Mr. Blohm joined Systems in 1988 as a Regional Sales Manager and over the years has assumed additional responsibilities leading to his current role as Senior Vice President of Sales for Poweramp and DLM brands. He has been in the loading dock industry for his entire career, serving as Inside Sales Coordinator and Field Sales Representative for Arbon Equipment from 1985-1988. Mr. Blohm holds a BS in Business Administration from Carroll College with a minor in Communications and Psychology.
“The most interesting thing about the loading dock industry is that we work with every type of business. This means that Systems’ equipment helps people ranging from a distribution center all the way to a hospital. We can do this by staying customer focused; always listening to what consumers need instead of leading them to something that works better for us.”
Years with Systems: 6 Years
Years with Industry: 11 Years
Ryan began his career with a High-Speed Door Manufacturer with inside sales, quickly moving to Inside Sales Manager to Regional Sales Manager, until joining Systems National Accounts team in 2013. In October of 2015 he was promoted to Director of Sales – McGuire. Mr. Schaffner holds a BS in Sociology and Economics.
“At the foundation of what makes Systems different are the products and people. Manufacturing since the 1960’s, it not only takes high quality equipment, but a commitment to pioneering the industry with new and unique products. We strive every day to create a culture of charismatic people that are customer focused. In a world of fast pace business, follow through and attention detail are important fundamentals. Partnering with highly skilled dealerships across North America, great products meet great people and we are able to deliver on a great customer experience."
Years with Systems: 28 Years
Years with Industry: 28 Years
Ms. Knodl joined Systems in October of 1990 and has been in a customer service role the entire length of her employment. She has grown her department from only her at $3 million in sales to now a team of 8 working out of two different locations. On average, her group processes 15+ thousand orders each year and continues to learn and grow as product offerings change. Jill is involved in many projects throughout the organization including development of training programs for new sales people and testing of new product flow through our system and also handles a wide variety of reporting for the sales department.
“At Systems, we put a priority on developing relationships through quality conversations, especially when it comes to customer service. We take a professional approach to help every customer with whatever they need. This is done through listening and understanding the different applications that come in and being able to have products that are customizable to the consumer.”
Years with Systems: 2 Years
Years with Industry: 2 Years in Industry / 12 in Marketing.
Mr. Lindstrom started the first 10 years of his marketing career in the software development industry where his primary focus was in digital marketing. He has launched websites and numerous digital advertising campaigns and brought that experience to Systems in 2016. Mr. Lindstrom has his Bachelor’s in Marketing from the University of Wisconsin – Milwaukee.
“The strength and durability of our equipment is something that we take great pride in. Systems brands are known around the industry as the heavy-duty option that can last for decades. We also are constantly evolving our products and launching new products, such as the UniLock vehicle restraint and iDock Controls, both of which have innovative designs and offer benefits that are exclusive to our brands. By being proactive in customer engagement, we find ways to help customers be efficient and safe at their loading dock.”
Years with Systems: 10 Years
Years with Industry: 10 Years
Mr. Miller began his career at Greenheck Fan as a Production Scheduler. He then moved into a Materials Management and Production Supervision position. After moving to Tramont Corporation, a manufacturer of steel tank weldments, he ultimately assumed the position of Director of Manufacturing. Mr. Miller was hired by Systems as the Director of Manufacturing and currently holds the position of VP of Operations. Mr. Miller holds a BBA from UW – Stout.
Years with Systems: 4 Years
Years with Industry: 4 Years / 18 Years in Product Development
Mr. Schlintz came to Systems in 2014. He graduated from Fox Valley Technical College with an Associate’s degree in Mechanical Design and worked as a drafter for 1.5 years with A-C Compressor in Appleton, WI. He decided to go back to school at MSOE to receive his bachelor’s degree in Mechanical Engineering. From there he went on to work at HB Performance Systems in Mequon, WI as a Project / Design Engineer for 7 years; and Twin Disc in Racine, WI as a Sr. Project Engineer for 7 years.
“We are constantly looking to make improvements to our products whenever we see an opportunity. This mantra of continuous improvement has led to the redesign of key products, such as the PowerStop/Stop-Tite vehicle restraint and CentraPower hydraulic pump station all in just the past year. Systems is dedicated to putting our products through a rigorous development cycle and validation to ensure our customers will be satisfied.”
Years with Industry: 2 Years / 19 Years in Technical Service
Mr. Abbott comes from a career in Technical Support, specifically in the manufacturing realm. After 17 years at a railroad manufacturer where he had roles in technical support and as a manufacturing mechanical designer, Mr. Abbott was hired in his current role as Technical Service Supervisor. Mr. Abbott holds an Associate’s degree in Business Management.
“Good customer relations are essential from a technical support standpoint. We are always willing to help people who need it and strive to make each experience a positive one for our consumers. We are also very proactive and are constantly looking for different avenues to reach customers. Whether that be by creating maintenance videos, producing PM checklists, updating product manuals, or launching an entirely new parts ordering website. Systems also offers training sessions where users can get first-hand experience and knowledge with our equipment and personnel.”
Years with Systems: 11 Years
Ms. Dellemann worked as a senior audit manager for Baker Tilly Virchow Krause specializing in the manufacturing and distribution industries. She joined her client Systems, LLC in 2007 as Controller and eventually became Chief Financial Officer. Ms. Dellemann holds a CPA and is a member of the WICPA and AICPA. Ms. Dellemann holds a BS in Accounting from UW – Whitewater.
“The team here at Systems is trained to always have a customer-first focus which can be seen in each department and actually, even in our products. On the people side of things, we hire those who are self-starters and that like to be challenged. This helps our company not only keep up with demand but actually look for even more opportunities to grow. As for our equipment, it’s not made on a traditional assembly line but instead built to the specific requirements of the customer.”
Years with Systems: 7 Years
Years with Industry: 14 Years in manufacturing
Ms. Loomis started her career at GM as a Materials Supervisor. After that, she moved to the Tramont Corporation, a producer of custom fuel tanks & enclosures for power systems, where she started as a Production Scheduler and ended as the Director of Manufacturing before joining Systems in 2011. Ms. Loomis holds a B.B.A in Production Operations Management with an emphasis in Supply Chain from the University of Wisconsin – Whitewater. She also received her MBA from UWW with a marketing emphasis while also earning CPIM and CSCP certifications.
“We always do what is best for the end user, and that means controlling things such as cost to the best of our abilities. When I work with different suppliers, I always aim to make it a win-win situation so that the people who use our equipment can experience our top of line products without breaking their budget. Internally, Systems is always concentrating on continuous improvement and evolving our business practices to better serve those who depend on our equipment.”
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